How It Works
Leaper provides an easy and unobtrusive way to ask and remind patients to review your practice on the sites that matter to you. We call it a “review funnel”.
It Starts With An Email or Text Message
We provide the platform and the process to start engaging and listening to your customers. The platform sends a customized email or SMS text message to begin the feedback process after you enter your customers’s email address or mobile number. Simple, fast and easy.
Just Add Email or Mobile Number
Add a single email, mobile number or upload your patient list to start getting feedback.
Landing Pages & Kiosk Mode
We offer web pages and iPad kiosk modes to start the feedback process if you lack patient emails or mobile phone numbers.
Automation
Import customer contacts in bulk and Leaper will do the rest. It's that easy!
Your Customers Provide Feedback
Your customers are asked to rate their experience at your business. Customers that provide a positive rating are sent to review sites that matter to your business. Choose between pre-selected review sites, and link to places where your customers are most active. Poor customer experiences are captured privately so you can follow-up with the customer to resolve their issue.
A Funnel For Collecting Reviews
Systematically drive customers to a conversion funnel that routes them to the review sites you care about.
Over 100 Review Sites
We have integrated with over 100 review sites like Google, Facebook, HealthGrades and other top industry review sites.
Patient Sentiment Segmenting
We encourage your happy customers to write an online review and steer any unhappy ones back to you for a service recovery.
Send Positive Reviews To Your Website
Choose which reviews to stream to your website or share on social media, or have them automatically streamed/shared according to your criteria. Our testimonial widget makes displaying powerful patient testimonials on your website easy.
Display Positive Testimonials
Easily display powerful testimonials that can be manually or automatically streamed to your website and social media account.
Simple To Install
Copy and paste a few lines of code and your widget is up and running. It's mobile-friendly and has display options.
Improve Your SEO Performance
Fresh, positive reviews can dramatically improve your search engine performance, essential to attracting more customers to your business.
Monitor All Your Reviews In One Place
Know what your customers are saying about you across the web. Our reputation management software will monitor popular online review sites and alert you of newly posted reviews of your business so you can respond immediately.
It's Never Been Simpler
One comprehensive dashboard displays all your customers feedback from 100+ sites in real-time.
Stay On Top Of Your Reviews
Receive alerts when a new review is left, so you can respond in a timely manner and engage with your customers.
In-Depth Customer Reporting
Dive deeper into your customer reporting to see how many requests you have sent, email open rates, where reviews are being left, and more.
Start building a great online reputation today!
You have nothing to lose but new customers.